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Frequently Asked Questions
Table of Contents
1 A. General
2 B. Shipping
3 C. Payment
4 D. Workshop
5 E. Story behind
6 F. Connect with us
1
A. General
1.1 What is Methodkit?
Each kit is a collection of physical cards which summarize how people think and talk about different topics. Use them to structure your thoughts, understand each other and collaborate more easily. Read more at The kits.
1.2 What’s a good kit to start with?
That depends on who you are. MethodKit for Projects, Personal Development and Team Development are all-round kits. While some others are more specific.
1.3 What sizes are available?

- Small (~A8), 84x55mm. (Similar to a business card). Recommended for working by yourself or with a small group.
- Medium (~A7), 126x82mm. (Similar to the size of an iPhone 7/8). Recommended for working by yourself or with a group.
- Large (~A6), 168x110mm. (Similar to the screen size on an iPad mini). Recommended for workshops and groups.
Most kits are available in two or more sizes.
1.4 How many kits are there?
We have done 42 kits (2 are not available to the public though). The average time from start to finish on the last kits has been around 14 months. We normally create a few kits in parallel.
There is actually a list of another 150 kits we want to do. A kit company can dream at least.
1.5 How to use them?
The short answer is how you like. It is very flexible. If you would like to see examples how people use them we collected plenty of ways and resources on the How to use page.

2
B. Shipping
2.1 Could I get the Tracking ID?
When the package is sent from our warehouse a tracking code is sent to your e-mail address from [email protected]. It might end up in your spam box.
2.2 How fast does FedEx deliver it?
Normally Germany is business days 3-4 days, UK 4-5 days and US 8-9 days. Some countries have lengthy customs handling that can delay deliveries. Delays (at FedEx) also occur around holidays, Black Friday and Christmas.
2.3 When do you send the order?
We normally send the package from our warehouse within 1-2 business days. The daily deadline for sending packages with FedEx is noon Swedish time, so orders placed early morning are more likely to be sent faster.
2.4 Do you ship everywhere?
Yes. We send the kits with FedEx International Economy worldwide.

3
C. Payment
3.1 My card was declined. Why?
Normally it is your bank declining the payment. Is the card open for purchases via the internet? Is there an upper limit to how much you can buy for? Is this outside your normal purchasing behavior? Log in to your internet bank or give the bank or your credit company a call and they allow it through!
3.2 Can I pay via invoice?
Yes, if the order is above 200โฌ. Use the International Bank Transfer as a payment option on the site. We send after the order been paid, so this option will not be the fast option.
3.3 Can I get a proforma invoice?
If you use International Bank Transfer as payment option on checkout a proforma invoice is sent. If itโs getโs approved at your end you just pay it and the kits get sent when the payment arrived.

4
D. Workshops
4.1 I want you to run a workshop!
Thatโs not really a question but send us an e-mail and we discuss it! [email protected].

5
E. Story behind
5.1 Why cards?
The thing is that we shouldnโt care about the actual cards but the conversation that potentially can unfold from using them. Cards are prompts that allow deeper conversation to take place from the standpoint different lenses and perspectives. They provide a map and an overview about a topic. Cards can act as an interface and they are flexible.
Itโs a tool that introduce complexity into your process without making it too complicated. What do you think, whatโs more important, this or this?
5.2 Analog tools in a digital world
Being a student at design school, the best ideas often came up away from the computers.
Digital allowed new types of interaction. With computers, things became more object-based. Drag and drop. With operating systems came new smart ideas on how we could interact with the world. Sometimes we assume that innovative mindset exists by default. Just because something is delivered in a digital format.
Our idea has been to use the new object-based thinking that digital opened up for, and combine it with the possibility of working in participatory ways in the physical space. The output and the thinking behind it are two very separate things.
Many people were obsessed with the digital format (only). 2012 when MethodKit came to life, most people just LOVED apps, it was the best thing ever. But the format can easily become a gimmick. In the age of digital, we still use analog tools for meetings and workshops, with blank canvases like whiteboards, flip charts and notebooks as the rule. The physical world lacks programs.
MethodKit is a project born out of a digital mindset dragged back into the analog world. Because the format of being able to lay cards out on a table or on a wall just works better. Until smooth functioning AR comes aroundโฆ
5.3 Who made this?
100+ people been involved in creating the 42 kits.
Founder
MethodKit is a concept by Ola Mรถller (@olamoller). More info about him at olamoller.com
โMethodKit came about 2012, based on two big needs I had, understand projects and myself better. I needed to define projects better and faster I collaboration with people I was working with. Secondly I had to understand my own direction and acknowledge my inner compass.โ
Co-authors
The co-authors are experts that would work together with us to develop a kit on a specific topic.
Jordan Valentin-Lane, architect and co-author of a range of kits on architecture & city related topics.
The Good Tribe, co-author of MethodKit for Sustainable Development.
Maktsalongen co-authored the kit on Gender Equality
Roland-Philippe Kretzschmar, co-author of MethodKit for Public Health.
Hyper Island co-authored MethodKit for Team Development.
Miriam Gullbring, made the design of MethodKit with Personas.
Add Gender, co-author of MethodKit for Equal Places.
Belatchew Architects, co-author of MethodKit for Equal Places.
Didrik Persson, co-author of MethodKit with Communication Channels.
StreetGรคris, co-author of MethodKit with Privileges.
Niklas Laninge & Arvid Jansson, co-authors of MethodKit for Behavior Design.
Beteendelabbet, co-authors of MethodKit for Behavior Design.
Translators
Translators of the released kits. We are still compiling this lists as 50 people been involved.
- German
- Caroline Paulick Thiel at Next Learning, German translations.
- English
- Amina Kesraoui, Proofing of English.
- Hanna Westerlund, Proofing of English, Translations to Swedish.
- Russian
- Vitali Poluzhnikov at Barkas, Russian translation.
- Georgian
- Nino Samkharadze, Georgian translation
- Arabic
- Maktoum Saeed Al Maktoum, Arabic translations (For Projects & Personal Development).
- Ola Saleh, Arabic translations (For Projects)
- Hussein Al-Zribe, Arabic translation (For Cities)
- Spanish
- Andrea Figari, Spanish translations.
- Portuguese
- Rafael Pini at Digital Fans, Portuguese translations.
- Ailton Feliz Henriques, Initial portuguese translation.
- French
- Louis-Fรฉlix Binette, Initial translation to French

6
F. Connect with us
6.1 Contact us
Need help or have questions? Send us an e-mail.
You can also message us on Facebook. You find the button in the footer to the right.
6.3 Can I come by the showroom?
Yes. But send us a message first. We are often away on meetings, doing research or running workshops.